Privacy Notice

Introduction
This document refers to personal data which is defined as information concerning any living person (referred to as ‘Data Subject) that is not already in the public domain.The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already within the public domain.

Personal Data
We use the information collected from you to provide quotations, make telephone contact and to email you.Some personal data may be collected about you via our correspondence, phone calls, email and visits to our website.Any information we hold about you and your business encompasses all the details we hold about you and any sales transactions including third party information we have obtained from you from public sources and our own suppliers such as credit referencing agencies.We will only collect the information needed so that we can provide you with marketing information. We will not sell or broker your data.Legitimate interests pursued by TKP Surfacing Ltd.To promote our business in order to secure a larger client base.

Consent
Through agreeing to this privacy policy, you are consenting to TKP Surfacing Ltd processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing info@tkpsurfacing.com or writing to us.

Disclosure
TKP Surfacing Ltd may on occasions pass your personal information to third parties exclusively to process work on it’s behalf. We require these parties to agree to process this information based on our instructions and requirements consistent with this notice and GDPRWe will not broker or pass on information gained from your engagement with the agency without your consent. We may, however, disclose your personal information to meet legal obligations, regulations or valid governmental request.

Retention Policy
TKP Surfacing Ltd will process personal information during the duration of any contract and will continue to store only the personal data needed for 5 years after the contract has expired to meet any legal obligations. After 5 years, any personal data not needed will be destroyed.

Data Storage
Data is held within the UK, we do not store data outside the EEA

Your rights as a data subject
At any point whilst TKP Surfacing Ltd is in possession of or processing your personal data, all data subjects have the following rights:Right of access – you have a right to request a copy of the information that we hold about youRight of rectification – you have a right to correct data that we hold about you that in incorrect or incomplete.Right to be forgotten – in certain circumstances you can ask for the data we hold on you to be erased from our records.Right to restriction of processing – where certain conditions apply you have the right to restrict the processingRight of portability – you have a right to have the data we hold about you transferred to another organizationRight to object – you have the right to object to certain types of processing such as direct marketingRight to automated processing including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.In the event that TKP Surfacing Ltd refuses your request under the rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.TKP Surfacing Ltd at your request, can confirm what information it holds about you and how it is processed.

You can request the following information:-
TKP Surfacing Ltd will accept the following forms of ID when information on your personal data is requested: a copy of your driving licence, passport, birth certificate, a current utility bill. A minimum of one piece of photographic ID listed above and a supporting document is required.All requests are to be made to info@tkpsurfacing.com or to our company postal address.

Complaints
In the event that you wish to make a complaint about how your personal data is being stored or processed, you have the right to complain to our Managing Director Mr Rob Cook.
Mr R Cook
TKP Surfacing Ltd
Unit 1 Enborne Row
Washwater
Newbury
BERKSHIRE RG20 0NA
Tel 01635 255054
Email: info@tkpsurfacing.com

If you do not receive a response within 30 days, you can complain to the Data Protection RegulatorInformation Commissioner’s Office
Tel: 0303 123 1113

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